<![CDATA[Latest news articles from cardsmart]]> http://www.cardsmart.co.uk Latest news articles from CardSmart en <![CDATA[EU changes to make mobile use cheaper abroad]]> http://www.cardsmart.co.uk/news/eu-changes-to-make-mobile-use-cheaper-abroad-24593.html http://www.cardsmart.co.uk/news/eu-changes-to-make-mobile-use-cheaper-abroad-24593.html Holidaymakers could be set to benefit for new changes to the European Union's mobile roaming regulation, which will introduce price caps for mobile phone data downloads.

Scheduled to be introduced from July 1st, the change will mean families and individuals travelling across the continent this summer will spend less on using their mobile to access maps, email and social networking sites aboard.

The improved EU roaming regulation, which will also take into account calls, text messages and data use, could see phone bills reduced by as much as 75 per cent compared with prices from 2007.

Families travelling this summer could save as much as 200 euros while a typical businessman could save over 1,000 euros per year with the changes.

Commission vice president Neelie Kroes said: "By putting price caps on data we have created a roaming market for the smart phone generation.

"More than that, we have ended the rip-offs familiar to anyone who has used a mobile phone while travelling abroad. I am pleased that year after year the European Union is putting money back in the pockets of citizens."

Posted by Sarah Nyman

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Sat, 12 May 2012 10:40:05 +0000
<![CDATA[British public set for energy price rise]]> http://www.cardsmart.co.uk/news/british-public-set-for-energy-price-rise-24592.html http://www.cardsmart.co.uk/news/british-public-set-for-energy-price-rise-24592.html The UK public could be forced to pay more for their heating and electricity over the coming year, with prices reportedly set to rise. This prediction follows an announcement by gas and electricity giant Centrica, who predicted that the mild winter would force the firm to push prices up in a bid to break even.

The electricity giant estimates that it could cost as much as £50 more per house to power homes over the next year, prompting the suggestion of an increase. Centrica previously pushed their tariffs down this year, in a bid to provide some relief to UK consumers already feeling the pinch of the current recession.

However, any rise in prices could see other providers push charges up, putting more pressure on the average UK homeowner. Centrica’s allusions to a price rise have generated an angry response from the Consumer Focus watch dog.

Speaking today, director of energy Audrey Gallacher hit out at the firm stating that “suppliers are quick to pass on high price rises and slow to pass on small price cuts”.
“Consumers will need clear evidence that price rises are warranted if they are to stomach further increases to their bills,” she added.

Ms Gallacher also called for greater transparency on costs, pricing and profits for customers.

Posted by Jack Ramsey

 

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Sat, 12 May 2012 10:40:04 +0000
<![CDATA[Credit Card holders to benefit from new guide]]> http://www.cardsmart.co.uk/news/credit-card-holders-to-benefit-from-new-guide-24591.html http://www.cardsmart.co.uk/news/credit-card-holders-to-benefit-from-new-guide-24591.html Credit card holders across the UK are set to benefit from new plain English advice guide that has today (May 3rd) been published by the UK Cards Association.

The new ‘Credit Cards – your rights, a consumer guide’ will be available in every Citizens Advice Bureau branch across the UK, providing clear information on consumer rights when using their cards.

Under current laws, credit card holders should benefit from a range of protection measures that shoppers using either cash or cheques miss out on.

The new guide will offer advice on your rights when purchasing something that is faulty, what to do when your card is used by a fraudster, the steps to take when facing financial difficulties and where best to go if you have any complaints regarding your service.

Craig Jones, spokesperson for The UK Cards Association said: “This sets out the full range of measures agreed by industry to better empower consumers when it comes to managing their finances.”

The publication of the new advice comes as part of a new series of industry measures designed to help consumers balance their personal finances more effectively.

Posted by Sarah Nyman

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Thu, 10 May 2012 10:40:06 +0000
<![CDATA[Financial pressure hits 1 million more UK households]]> http://www.cardsmart.co.uk/news/financial-pressure-hits-1-million-more-uk-households-24590.html http://www.cardsmart.co.uk/news/financial-pressure-hits-1-million-more-uk-households-24590.html As many as one million additional households in the UK are feeling the strain of the double dip recession, according to a new report from Legal & General.

The findings come as part of the firm’s latest Moneymood survey, which shows that over one million UK households are struggling to pay bills in the current economic climate, compared with figures generated eight months ago - when the double dip recession began.

According to the report, there has also been a decline in the number of financially “stable” homes in the UK. This term refers to those households that have some money left over at the end of the month, once bills and any other outstanding debts have been paid.

The new figures estimate this grouping to now be at its lowest level since the Coalition Government came into office in 2010.

These new findings make for concerning read, reflecting a notable downward shift in household finances, despite initial numbers for 2012 suggesting an improvement was on the cards.

The Moneymood survey now estimates that as many as 3.3 million homes are in danger of sinking into debt, with a average monthly shortfall of £74.

According to the survey, the West Midlands recorded the highest average monthly shortfall, with an estimated £108 per month.

Posted by Jack Ramsey

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Thu, 10 May 2012 10:40:05 +0000
<![CDATA[Mastercard unveils smartphone app plans]]> http://www.cardsmart.co.uk/news/mastercard-unveils-smartphone-app-plans-24589.html http://www.cardsmart.co.uk/news/mastercard-unveils-smartphone-app-plans-24589.html Mastercard has announced it is set to introduce a new service that allows consumers to pay for goods on their credit card via their smartphones.

Dubbed the PayPass Wallet service, credit card holders will be able to make purchases in store using their mobile handset or alternatively shop online using a special new app.

The new service had been introduced in a bid to cater to the growing market of Apple iPhone and Android system users eager to utilising their new found technology to enhance their shopping experience.

As Mastercard director Ed McLaughlin explained: "Consumers are looking to pay for goods when, how and where they choose."

The new system looks set to benefit retailers too, who can now offer even more flexible options to attract consumers to make purchases.

According to Mastercard, the new smartphone service is set to be made available in the US, UK, Australia and Canada later this year and, if successful, will then be introduced on a more widespread scale.

The credit card firm's new service comes hot on the heels of similar developments from the likes of Visa, as more firms look to utilising touch-screen technology.

Posted by Jack Ramsey

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Thu, 10 May 2012 10:40:04 +0000
<![CDATA[Improvement in consumer credit markets]]> http://www.cardsmart.co.uk/news/improvement-in-consumer-credit-markets-24588.html http://www.cardsmart.co.uk/news/improvement-in-consumer-credit-markets-24588.html The Finance & Leasing Association (FLA) has revealed that there was a gradual improvement across the consumer credit markets, with credit card demand rising over the last month.

According to figures released by the consumer credit industry trade body today (May 9th), the first quarter of 2012 saw a gradual improvement in the level of demand.

Data provided by FLA members indicate that March saw a nine per cent increase in total consumer finance, compared with figures collected for the same period of 2011.

Credit cards, personal loans, second mortgages, car finance and store instalment credit all enjoyed a rise in demand over March and over the first quarter of 2012, compared with last year.

The credit card market enjoyed three per cent growth in the first quarter of 2012, with car finance enjoying the sharpest gain with an increase of 20 per cent.

Commenting on the figures, FLA head of consumer finance Fiona Hoyle said: "Many consumers continue to be cautious, reinforcing the need for the Government to make sure that their proposed changes to consumer credit regulation do not limit the supply of affordable, responsibly-provided credit."

Posted by Sarah Nyman

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Thu, 10 May 2012 10:40:03 +0000
<![CDATA[One in seven admit to online shopping under the influence]]> http://www.cardsmart.co.uk/news/one-in-seven-admit-to-online-shopping-under-the-influence-24587.html http://www.cardsmart.co.uk/news/one-in-seven-admit-to-online-shopping-under-the-influence-24587.html A shocking one in seven Britons have confessed to shopping on the internet while drunk, with some under-the-influence individuals spending as much as £500.

Clothes and shoes were among the most commonly purchased items, with DVDs, books and video games also popular among these tipsy consumers.

The findings came as part of a new poll commissioned by social media sharing website Have You Seen, which highlighted the concerning amount of reckless spending being undertaken by people across the country.

Credit cards could be particularly at risk in these splurges, with users able to make easy purchases with them. Have You Seen director Dan Pearce called for cash-strapped UK residents to take more care when purchasing online, noting that there were plenty of opportunities available for them to save money.

“Online shopping need not hurt your wallet. You can shop online while still earning money,” he told the Daily Mail.

“Shoppers can also benefit from the recommendations of others - which should help avoid any bad impulse buys before reaching the online tills.”

The warning comes as 02 announced the launch of a new contactless payment app, making it even easier for users to pay for goods.

Posted by Jack Ramsey

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Wed, 09 May 2012 10:40:03 +0000
<![CDATA[One in ten Brits 'unable to cope' if bills continue to rise this year]]> http://www.cardsmart.co.uk/news/one-in-ten-brits-unable-to-cope-if-bills-continue-to-rise-this-year-24586.html http://www.cardsmart.co.uk/news/one-in-ten-brits-unable-to-cope-if-bills-continue-to-rise-this-year-24586.html One in ten Brits would be unable to cope financially if their household bills continued to rise this year, new research has shown.

Santander has published the results of a poll which shows that the cost of household bills has risen by 71 per cent over the past ten years.

With inflation levels also rising sharply over this period and salary rises minimal, ten per cent of Britons are now in a position where they would not be able to manage financially if their household bills were to rise further over the next 12 months.

Carlos Palacios, banking director at Santander, said: "Times are tough for a lot of people at the moment and increasing household bills are one of the biggest causes of squeezed consumer finances.

"People have already been forced to make a number of adjustments to their lifestyle to cope with the hikes, and many will struggle to cope with further increases such as the water bill hikes recently announced."

Mr Palacios advised those struggling to pay their bills to install home energy monitors to analyse their energy usage or change utility suppliers in order to get a better deal.

Recent figures from the Office for National Statistics show that salaries have risen from £16,964 in 2001 to £21,093 in 2011, an increase of just 24 per cent.

Posted by Sarah Nyman

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Thu, 03 May 2012 10:40:05 +0000
<![CDATA[Tesco Credit Card users no longer able to pay off with cash]]> http://www.cardsmart.co.uk/news/tesco-credit-card-users-no-longer-able-to-pay-off-with-cash-24585.html http://www.cardsmart.co.uk/news/tesco-credit-card-users-no-longer-able-to-pay-off-with-cash-24585.html Tesco Credit Card customers will no longer be able to pay off their outstanding balance using cash from this month, as the Payments Services Directive comes into force.

Previous, users were able to visit their local bank to pay off credit, but new rules mean that all banks must ensure any cash payments made at a banking branch not owned by the credit card provider art in the holders account within 48 hours.

Any firm failing to meet this deadline could face a fine from the Financial Services Authority (FSA).

The move means Tesco credit card holders will no longer be able to pay off their debt using cash, as the company does not operate a banking branch network and would therefore be unable to meet the deadline.

Speaking to thisismoney.co.uk, a Tesco Bank spokesperson said that while the change was likely to prove a hindrance in the short term, the company was dedicated to helping customers find a solution.

“We’ve received very few complaints and customers can contact us for help in arranging other payment methods - customers can continue to pay by direct debit, online, by phone, by post or by cheque at a branch,” they said.

Approximately 2.8 million people currently own a Tesco Credit Card with users benefitting from an extra clubcard point for every £4 spent.

Posted by Sarah Nyman

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Thu, 03 May 2012 10:40:04 +0000
<![CDATA[Brits missing out on interest by failing to switch savings accounts]]> http://www.cardsmart.co.uk/news/brits-missing-out-on-interest-by-failing-to-switch-savings-accounts-24584.html http://www.cardsmart.co.uk/news/brits-missing-out-on-interest-by-failing-to-switch-savings-accounts-24584.html Britons are missing out on significant amount of interest by leaving their savings in poor-performing accounts, new research has shown.

Independent financial research company Defaqto has published a report which highlights the amount of interest a basic rate taxpayer who deposited £1,000 into a savings account in May 2009 could have potentially earned over the past three years.

The study shows that those who moved their savings to the highest performing account on an annual basis could have earned £71.73 in interest over the last three years.

In contrast, those who left their savings in the lowest paying easy access savings account would have accrued just £0.24 over the same period – 298 times less than those who regularly switched accounts.

David Black, Defaqto's banking specialist, claimed the report underlines the importance for Brits to review their savings account on a regular basis.

"There are significant benefits in switching your account every year to take advantage of successive accounts offering introductory bonuses," he said.

"With such a wide variance in the interest rates, savers should wake up and take advantage of the best offers available rather than paying the price for loyally staying with the same easy access savings account for years."

Posted by Sarah Nyman

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Wed, 02 May 2012 10:40:04 +0000
<![CDATA[Majority of over-55s missing out on extra retirement income]]> http://www.cardsmart.co.uk/news/majority-of-over55s-missing-out-on-extra-retirement-income-24583.html http://www.cardsmart.co.uk/news/majority-of-over55s-missing-out-on-extra-retirement-income-24583.html Nearly three quarters of over-55s are missing out on additional retirement income as they are unaware their health issues could entitle them to a bigger pension, new research has shown.

Retirement income specialist MGM Advantage found that 60 per cent of people aged 55 and over have received medical treatment for conditions which would make them eligible for an enhanced annuity - a policy which offers a higher annual retirement income.

However, 72 per cent of respondents did not know that they could qualify for a better retirement income due to their medical conditions.

Furthermore, over 60 per cent of over-55s revealed they had a condition, such as high blood pressure and high cholesterol, which could make them eligible for an enhanced annuity.

Andrew Tully, pensions technical director at MGM Advantage, said: "With such a high proportion of our retirement nation experiencing medical problems, it is of deep concern that many people remain unaware of enhanced annuities.

"As an industry, we need to work hard to ensure people are made aware of all of their options."

Posted by Sarah Nyman

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Tue, 01 May 2012 10:40:03 +0000
<![CDATA[HMRC incorrectly sends penalty warnings to 12,000 taxpayers ]]> http://www.cardsmart.co.uk/news/hmrc-incorrectly-sends-penalty-warnings-to-12000-taxpayers-24582.html http://www.cardsmart.co.uk/news/hmrc-incorrectly-sends-penalty-warnings-to-12000-taxpayers-24582.html Around 12,000 taxpayers were wrongly sent a letter from HM Revenue and Customs (HMRC) stating that they were being fined for not filing their tax returns.

The tax office has revealed that the error affected people who had previously been told that they did not have to complete a self-assessment form as their tax bill could be dealt with through the pay as you earn (PAYE) system.

Letters wrongly sent out by HMRC claimed that the taxpayers were subject to a £10 a day fine for not filling in their tax forms but the body has since issued letters of apology after realising its error.

A spokesman for HMRC revealed that those affected do not have to do anything.

He said: "We are very sorry and can reassure these customers that we know who they are and that this letter is incorrect - they do not owe a penalty. We are writing to all of them to apologise and to explain this error."

Posted by Sarah Nyman

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Mon, 30 Apr 2012 10:40:10 +0000
<![CDATA[Brits putting off trips to dentist due to costs]]> http://www.cardsmart.co.uk/news/brits-putting-off-trips-to-dentist-due-to-costs-24581.html http://www.cardsmart.co.uk/news/brits-putting-off-trips-to-dentist-due-to-costs-24581.html Britons are delaying trips to the dentists due to fears over costs, new research has shown.

Healthcare firm Simplyhealth has published its latest Annual Dental Survey which shows that more than a fifth (21 per cent) of respondents can not afford dental care costs.

Furthermore, ten per cent are concerned that the cost of visiting the dentist may be too high since they have not been for sometime.

These concerns appear to be well-founded, as 22 per cent of those that have visited the dentist have received bills of over £300 and 44 per cent of this group have paid for the treatment by credit card.

James Glover, spokesperson for Simplyhealth, said: "Dental plans and cash plans are a great way of helping individuals and families to spread the cost of visiting the dentist, ensuring dental care is affordable even when finances don't allow."

Under standards set by the National Institute of Clinical Excellence, Brits are advised to visit the dentist at least every two years.

Posted by Jack Ramsey

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Mon, 30 Apr 2012 10:40:09 +0000
<![CDATA[Parents should encourage children to save from early age, says expert ]]> http://www.cardsmart.co.uk/news/parents-should-encourage-children-to-save-from-early-age-says-expert-24579.html http://www.cardsmart.co.uk/news/parents-should-encourage-children-to-save-from-early-age-says-expert-24579.html Parents should encourage their children to save from an early age, a financial expert has claimed.

Phil Stevenson, chartered financial planner at independent financial advisory firm Ark Financial Planning, warned that many younger people are following their parent's example and going into debt.

"[Children] come out of education with a huge amount of debt and the first thing they want to do is get a car and things like that, whereas what we need to do is educate them to start saving as soon as possible," he said.

"So the education which we give our kids in financial matters is all wrong."

Mr Stevenson added that few people are now saving for their retirement and praised the government's auto-enrolment policy which comes into force later this year.

Under the policy, employers will begin to automatically enrol their workers into a company workplace scheme, starting with the UK's largest firms in October.

Posted by Sarah Nyman

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Fri, 27 Apr 2012 10:40:07 +0000
<![CDATA[O2 launches new contactless payment app]]> http://www.cardsmart.co.uk/news/o2-launches-new-contactless-payment-app-24580.html http://www.cardsmart.co.uk/news/o2-launches-new-contactless-payment-app-24580.html Mobile phone operator O2 has launched a new app which allows users to transfer funds via text message.

The new O2 Wallet service will offer all mobile phone users, regardless of what network they are on, the chance to securely transfer between £1 and £500 daily to any UK mobile phone number.

It also includes a virtual O2 Money Visa account card, allowing users to pay for goods at over 100 participating retailers with their near-field communication-enabled mobile phone.

James Le Brocq, managing director at O2 Money, claimed that the new app would revolutionise the way in which people manage their finances and spend money.

"We recognise that security is absolutely key. O2 Wallet has been trialled internally for months and has undergone extensive 'stress-testing' with security experts," he said.

"In addition to pins and passwords, all personal details and financial data are held on remote central servers rather than on the mobile device itself. This, we believe, is the safest and most secure way to deliver mobile payment services."

It follows the launch of Barclays' Pingit app, which also offers customers the chance to send money between bank accounts using a mobile app.

Posted by Jack Ramsey

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Fri, 27 Apr 2012 10:40:07 +0000
<![CDATA[UK slips back into recession]]> http://www.cardsmart.co.uk/news/uk-slips-back-into-recession-24578.html http://www.cardsmart.co.uk/news/uk-slips-back-into-recession-24578.html The UK economy has slipped back into recession following a sharp fall in construction output, official figures have shown.

The Office for National Statistics (ONS) has revealed that the economy shrunk by 0.2 per cent in the first quarter of the year and this follows on from the 0.3 per cent contraction recorded in the final three months of 2011.

It means that the economy is now around 0.2 per cent smaller than when chancellor George Osborne announced his spending review in October 2010.

Speaking at Prime Minister's Questions, David Cameron expressed his disappointment at the figures.

He said: "I don't seek to excuse them, I don't seek to try to explain them away. There is no complacency at all in this government in dealing with what is a very tough situation, which frankly has just got tougher."

Mr Cameron added that the government would continue to do all it could to help stimulate the economic recovery.

ONS figures showed that construction output decreased by three per cent during the quarter, while output of the production industries fell by 0.4 per cent.

Posted by Sarah Nyman

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Fri, 27 Apr 2012 10:40:06 +0000
<![CDATA[Three quarters of families putting 'financial security at risk']]> http://www.cardsmart.co.uk/news/three-quarters-of-families-putting-financial-security-at-risk-24577.html http://www.cardsmart.co.uk/news/three-quarters-of-families-putting-financial-security-at-risk-24577.html Nearly three quarters of people are putting their family's financial security at risk by failing to take out adequate protection products, new research has shown.

Scottish Widows has published new figures which shows that 74 per cent of UK adults do not have life insurance, critical illness or income protection and are therefore putting their family's finances at risk.

The fourth Scottish Widows Protection Report also shows that 52 per cent of households now rely on just one income, putting further potential strain on their financial situation.

Richard Jones, director of protection and annuities at Scottish Widows, expressed his concern that people are not protecting themselves in the event of unforeseen events. 

He said: "Many do not have the provisions in place to support their families for any substantial period and even after just a month could be left with no buffer.

"It is at times like this that families need to do all they can to protect themselves in the event the unexpected happens."

Posted by Sarah Nyman

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Fri, 27 Apr 2012 10:40:05 +0000
<![CDATA[Brits to spend £36bn on holidays in 2012]]> http://www.cardsmart.co.uk/news/brits-to-spend-36bn-on-holidays-in-2012-24576.html http://www.cardsmart.co.uk/news/brits-to-spend-36bn-on-holidays-in-2012-24576.html Britons are set to collectively spend more than £36 billion on their holidays this year, new research has shown.

British Airways American Express Credit Cards has published a survey which shows that nearly 40 million Brits are planning a getaway and will spend an average of £923 per person on flights, accommodation and spending money.

Despite 24 per cent of respondents expecting their trip to be more expensive than last year as travel costs continue to surge, nearly half are intending to go on vacation for at least a week.

Furthermore, of the 22 per cent who will purchase their holidays with their credit card, only three per cent will use loyalty points to pay for their trip and just two per cent will use reward points to access upgrades or extras.

Julie Hay, head of British Airways American Express Credit Cards at American Express, urged Brits to embrace rewards programmes in order to help keep down costs.

She said: "One simple way to do this is to use a travel rewards credit card for your everyday spending.

"This means that, come holiday booking time, you can look forward to a number of extras including companion vouchers, upgrades and discounts to make your holiday even more special and affordable."

Posted by Sarah Nyman

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Fri, 27 Apr 2012 10:40:04 +0000
<![CDATA[Worrying about finances 'hinders savings success']]> http://www.cardsmart.co.uk/news/worrying-about-finances-hinders-savings-success-24575.html http://www.cardsmart.co.uk/news/worrying-about-finances-hinders-savings-success-24575.html Britons who consistently worry about their finances save less than those who have a clear financial plan, a new study has shown.

National Savings and Investments (NS&I) has published the results of a survey which shows that consumers who fret about their financial situation only set aside £53.47 a month, while those who concentrate on managing their money save £104.39.

This means that so-called planners are saving an additional £600 in savings a year as they take a firm grip of their finances.

In contrast, 41 per cent of those who agonise about their finances on an annual basis spend more time worrying about money than considering how to manage their available funds.

John Prout, NS&I's savings spokesperson, was concerned that the figures show that Britons are entering a "cycle of financial fret".

"Time is spent worrying instead of focusing on money management and finances suffer as a result, causing more stress," he said.

"By planning ahead and taking active steps, we can take more control of our money and work towards saving. So if you're getting money worries, take some time out to review the situation and take action."

Posted by Jack Ramsey

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Fri, 27 Apr 2012 10:40:03 +0000
<![CDATA[Household disposable income drops]]> http://www.cardsmart.co.uk/news/household-disposable-income-drops-24574.html http://www.cardsmart.co.uk/news/household-disposable-income-drops-24574.html The average British family has under £150 a week of disposable income as the rising cost of living and wage freezes continue to bite.

The Telegraph has obtained the Asda Income Tracker for March which shows that UK households now have just £144 to spend once they have paid for their bills and taxes, a fall of 6.5 percent from the same period last year.

Charles Davis, managing economist at the Centre for Economics and Business Research, claimed that family finances continue to be hit by high unemployment, weak wage rises and "stubbornly" high levels of inflation.

He said: "While growth in the price of essentials is likely to fall back slowly this year, the current tough conditions in the UK labour market look set to prevail.

"Average earnings growth is expected to trail inflation over 2012, keeping pressure on household incomes."

Mr Davis forecast that disposable income will continue to fall throughout the year, although it will be at a slower pace than during 2011.

Recent figures from the Office for National Statistics revealed that the Consumer Prices Index inflation fell to 3.4 percent in February from 3.6 percent in the previous month.

Posted by Sarah Nyman

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Wed, 25 Apr 2012 10:40:04 +0000