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Credit card statements 'could be delivered late'

Credit card statements could be delivered late due to postal strikes, according to reports.

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17 September 2009

Credit card statements 'could be delivered late'”

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A total of 20 million letters are reportedly trapped in a backlog of post, some of which could be store and credit card statements.

The Communications Workers Union is in dispute with Royal Mail management over a modernisation programme that would result in the loss of thousands of jobs and changes to work patterns.

Late payment charges on credit card accounts are generated automatically, banks have said, and cannot therefore be changed because of the strikes.

Liberal Democrat treasury spokesman Vince Cable commented: "Banks must be more flexible over payment delays caused by postal strikes.

"They should pay back these punitive charges and end this practice immediately."

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