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Credit card spenders 'should know their rights'

Consumers doing their Christmas shopping using credit cards or other payment methods should ensure they know their rights, it has been suggested.

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14 December 2009

Credit card spenders 'should know their rights'”

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An initiative has been launched called Know your Consumer Rights, reminding consumers of what to do if they purchase goods using credit cards or other payment methods that they are not satisfied with.

The scheme is part of a partnership between the Department for Business, Innovation and Skills, Trading Standards Institute, Consumer Direct, Consumer Focus and the Office of Fair Trading.

It highlights the importance of establishing what consumers are entitled to, such as a refund, repair or replacement, when they pay for something they are not happy with.

The launch comes as credit card provider Barclays predicts record amounts are likely to be spent on the UK's high streets this December.

Barclays is currently offering the Barclaycard platinum Simplicity credit card, with a typical variable rate of 6.8% APR.

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Credit Cards	0% Balance Transfers	0% Purchases	APR Representative (Variable)
	Tesco ClubCard Credit Card
	9 months	15 months	16.9^%
16.9% APR representative (variable). Based on a credit limit of 1200 and purchase rate 16.9% p.a(variable).
	Virgin Credit Card
	20 months	3 months	16.8^%
16.8% APR representative (variable). Based on a credit limit of 1200 and purchase rate 16.8% p.a(variable).
	Barclaycard Platinum with BT
	22 months	3 months	17.5^%
17.5% APR representative (variable). Based on a credit limit of 1200 and purchase rate 17.5% p.a(variable).
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