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Credit card customer service award shortlist revealed

A shortlist of the best credit card services has been announced by personal finance magazine Moneywise.

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29 May 2009

Credit card customer service award shortlist revealed

Shortlists for the best credit card online services, the best call centre credit card service, and the best overall credit card for outstanding balances and paying bills each month have been drawn up.

The aim of the survey was to discover which companies offer the highest level of service to their customers and treat them fairly, as well as providing the best value for money.

With over 10,000 responses received, the survey is the largest in Britain dedicated to judging customer service performance among financial services companies.

Capital One and Egg featured on the best overall credit card shortlists for both paying bills each month and outstanding balances held.

Meanwhile Tesco Personal Finance, Marks & Spencer Money, American Express and Egg all featured in the shortlists for best online and call centre services.

The winners will be announced on June 25th at a gala black-tie dinner in London.

Senior representatives from the UK's financial services providers and from the media will attend the event which will include a champagne reception and three-course dinner.

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Best Buy Credit Cards

Credit Cards 0% Balance Transfers 0% Purchases APR Representative (Variable)
Tesco ClubCard Credit Card Logo Tesco Bank Logo Tesco ClubCard Credit Card Apply
9 months 15 months 16.9%
** 16.9% APR representative (variable). Based on a credit limit of 1200 and purchase rate 16.9% p.a(variable). **
Virgin Credit Card Logo Virgin Money Logo Virgin Credit Card Apply
20 months 3 months 16.8%
** 16.8% APR representative (variable). Based on a credit limit of 1200 and purchase rate 16.8% p.a(variable). **
Barclaycard Platinum with BT Logo Barclaycard Logo Barclaycard Platinum with BT Apply
22 months 3 months 17.5%
** 17.5% APR representative (variable). Based on a credit limit of 1200 and purchase rate 17.5% p.a(variable). **
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